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Privacy Policy

1. Introduction

Welcome to InGenious Flutes. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, social media, or in other contexts.

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2. Information We Collect

2.1 Personal Information We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Order Information: Details of the products you purchase, including customization preferences.

  • Payment Information: Credit card details and billing information, which are processed through secure payment gateways.

  • Customer Communications: Records of your interactions with us, including emails, messages, and support inquiries.

2.2 Photographs and Media

  • Product Images: We may take photographs of the flutes and keys we create for promotional and display purposes.

  • Customer Photos: With your consent, we may also use photographs of you with your custom flute for marketing and promotional activities.​

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill your orders, including customizations and delivery.

  • Customer Support: To provide assistance and respond to your inquiries.

  • Marketing and Promotions: To inform you about new products, special offers, and other updates, subject to your consent.

  • Improving Our Services: To analyze and enhance our products and services based on your feedback and interactions.​

 

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and marketing.

  • With Your Consent: We may share photographs or other information if you have given us explicit consent to do so.

  • For Legal Reasons: We may disclose your information if required by law or in response to legal requests or processes.​

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. While we strive to protect your information, please be aware that no system is completely secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time.​

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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InGenious Flute
Email: pranjal.vi@gmail.com
Phone: +91 95222 03039
Address: Vallabh Heritage, Khandwa Road, Indore, M.P. INDIA. 452020

We are committed to addressing any issues and ensuring that your personal information is handled with care.

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